Privacy Policy

Last Updated: 14 March 2025

Heyimwill Sdn. Bhd. (“Heyimwill”, “we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform www.heyimwill.com (“Platform”), in accordance with the Malaysia Personal Data Protection Act 2010 (PDPA).

By accessing or using our Platform, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect and process the following personal data when you use our Platform:

1.1 Personal Information Provided by Users

  • Full Name

  • Email Address

  • Phone Number

  • Home Address

  • Date of Birth

  • Identity Card (IC) / Passport Number

  • Payment Details (processed via Stripe)

  • Legal Documents (e.g., wills, supporting documents)

  • Family Member Details (e.g., beneficiaries)

  • Asset Information (e.g., real estate, stocks, cash savings)

  • Communications with Lawyers (messages, consultation history)

1.2 How We Collect Data

Your personal data is collected through the following methods:

  • User Registration – When you create an account on the Platform

  • Google Single Sign-On – If you choose to sign up via Google

  • Manual Data Entry – When you input your details to create a will

  • Consultations with Lawyers – When you engage with a lawyer on the Platform

  • Payment Transactions – When you pay for lawyer services via Stripe

2. How We Use Your Information

We process your personal data for the following purposes:

  • Providing Platform Services: Enabling you to register, build your will, and connect with lawyers

  • Facilitating Legal Consultations: Sharing relevant information with lawyers to assist in estate planning

  • Processing Payments: Securely processing transactions through Stripe

  • User Support: Responding to your inquiries and providing assistance

  • Security & Fraud Prevention: Ensuring the safety and integrity of user accounts and transactions

  • Legal & Regulatory Compliance: Meeting our obligations under Malaysian law

We do not use your personal data for marketing, advertising, or any purposes unrelated to estate planning services.

3. Data Sharing & Third Parties

We do not sell or rent your personal data to third parties. However, we may share necessary data with:

  • Lawyers on the Platform – To facilitate consultations and will preparation

  • Stripe (Payment Processor) – For secure payment processing

  • Regulatory Authorities – If required by Malaysian law (e.g., legal enforcement, fraud investigations)

All third-party service providers are required to comply with strict data protection measures in accordance with Malaysian PDPA.

4. Data Storage & Security

We take data security seriously and implement the following safeguards:

  • Data Storage: All user data is securely stored in Supabase

  • Encryption: Supabase’s built-in encryption protocols protect sensitive data

  • Access Controls: Only authorized personnel have access to sensitive user data

  • Data Retention:

    • Active users: Data is stored as long as the account remains active

    • Inactive users: Data is deleted after 5 years of inactivity

    • Users may request account deletion at any time (see Section 6)

Despite our security measures, no online system is 100% secure. Users should take precautions, such as using strong passwords and keeping their credentials private.

5. Your Rights Over Your Data

Under the Malaysia PDPA, you have the following rights:

  • Access Your Data: Request a copy of the personal data we hold about you

  • Correct Your Data: Request corrections if your data is inaccurate or incomplete

  • Delete Your Data: Request deletion of your account and associated data

  • Withdraw Consent: Withdraw consent for specific processing activities

To exercise these rights, email support@heyimwill.com. We will respond within 14 business days.

6. Data Deletion & Account Closure

If you wish to delete your data, please submit a request to support@heyimwill.com.

  • Upon Request: Your account and all personal data will be permanently deleted within 30 days

  • After 5 Years of Inactivity: If an account is inactive for 5 years, we will automatically delete the data

  • Exceptions: If data deletion conflicts with legal obligations, we may retain certain records as required by Malaysian law

7. Children’s Privacy

Our Platform is not intended for individuals under 18. If we become aware of data collected from a minor, we will delete it immediately.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on www.heyimwill.com/privacy with an updated revision date. If material changes occur, we will notify users via email.

9. Contact Information

For any privacy-related concerns, contact us at:

Email: support@heyimwill.com

Business Address: Heyimwill Sdn. Bhd., VO-625, Level 2, Moulmein Rise Shoppes, 9, Jalan Moulmein, Pulau Tikus, 10350 George Town, Pulau Pinang

hey

im

will

📜

Heyimwill Sdn. Bhd. (1596804­M)
VO-625, Level 2, Moulmein Rise Shoppes,
9, Jalan Moulmein,
10350 Pulau Pinang, Malaysia

support@heyimwill.com

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©

Copyright © Heyimwill Sdn. Bhd. (1596804­M)

hey

im

will

📜

Heyimwill Sdn. Bhd. (1596804­M)
VO-625, Level 2, Moulmein Rise Shoppes,
9, Jalan Moulmein,
10350 Pulau Pinang, Malaysia

support@heyimwill.com

Subscribe to Newsletter

Subscribe today to receive personalized financial tips, news, and updates delivered directly to your email.

No spam, I promise — Subscribe Now!

©

Copyright © Heyimwill Sdn. Bhd. (1596804­M)

hey

im

will

📜

Heyimwill Sdn. Bhd. (1596804­M)
VO-625, Level 2, Moulmein Rise Shoppes,
9, Jalan Moulmein,
10350 Pulau Pinang, Malaysia

support@heyimwill.com

Subscribe to Newsletter

Subscribe today to receive personalized financial tips, news, and updates delivered directly to your email.

No spam, I promise — Subscribe Now!

©

Copyright © Heyimwill Sdn. Bhd. (1596804­M)